Error Code:1011 with the firmware updater 1.1.21

Hi loovee,

We purchased a kit of the Linkit but and we are facing an issue when we try to update the firmware. We receive this message:

“Failed! Error Code:1011”

The updater stops at 5% download every time.

We are using Arduino 1.6.6 and the Linkit Firmware updater 1.1.21.

Could you help us to solve this issue?