DSO Nano connector failure

My DSO Nano suffered a failure of the probe connector. A little surgery revealed that the phone jack connections had popped off of the circuit board. I don’t think that the plug had really had any excessive force applied in the “front to back” direction.

I resoldered the connector back in place, and I also intend to add some epoxy to attach the connector body to the surrounding circuit board so that any mechanical force applied to the connector isn’t directly applied to the solder connections.

Glad you fixed it! It’s possibly a weak soldering caused reliability issue. We will replace a new one if you have any other issues with it.