Disappointing - No reply from support - Order #97422

I have submitted several support requests on the website for my order #97422 (most recent requests submitted on Feb. 4 & 10).

One of the items seems faulty but I got no single word of reply so far.

Very disappointing. Is there anyone handling the requests?

Hi

Thanks for your order 97422 in Seeed

i will mail solve your problem

Thank you!

Sue