Hi there,
So, send an email to the Support staff, they can get you the .bin file to flash to your device to restore it. You need the password too maybe.
There is another thread same issue , was fixed by that method.
HTH
GL 
PJ 
Hi there,
So, send an email to the Support staff, they can get you the .bin file to flash to your device to restore it. You need the password too maybe.
There is another thread same issue , was fixed by that method.
HTH
GL PJ