BAD SERVICE

Anybody else disapointed with the bad technical service / backup they are receiving from SEEED technical support.



Nobody answers and nobody seems to care. I have sent 2 emails to address’s of suggested technical help.



I purchased a OBD product from Digikey so my next drive will be to harass Digikey until they take this up with SEEED or start to withdraw these unsupported products.

Hi Col,



We replied the mail on Oct, 30. please let us know if the issue is not solved. thanks.





Date October 30, 2018 10:47 AM

From joney.sui <joney.sui@longan-labs.cc>

To support@seeed.cc

Cc

Col Bek <husaberg@gmx.com>

techsupport <techsupport@seeed.cc>

joney.sui <joney.sui@longan-labs.cc>

Notified

Seeed Customer Support Team <order@seeed.cc>

seeed_support <fae@seeed.cc>

Assignee seeed_support <fae@seeed.cc>

Status open

Channel Email

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Dear Col,



There is no \r\n after +++

otherwise the board will get an empty command.

that is why error cmd.

dont worry about it, just continue to input others cmd.

thanks.



Joney

I like the products from Seeed bud the logistical services is just terrible!!!