When there is no other category, General is the way to go 
I have been noticing the number of Replies compared to the number of Views.
There are many Views but very few Replies (in relation to).
There is a message in those numbers.
Unfortunately the message is not good for Seeed customers.
Yes, they like it when you buy their products, but please donât expect any real support.
I think I made a big mistake buying the Seeed ReSpeaker 4-mic array and an even bigger mistake when I renewed my subscription to Hack Space magazine (where I first encountered the ReSpeaker).
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hello/ Order Number : 210515152000 still not recived. I wait 5 month already. Tracking number that you provided not valid
Absolutely,
I have sent countless (at least 5 emails) to various email accounts on their website, some bounced, no one replied. I purchased the product, and realised its not very good for my intended purpose, and yet the only offer is to join this forum - for what? No support? This company sux and ill be keen to avoid and share my dislike if ever i get the chance to. Pure waste of money and crap company to go with it!
I might be being really stupid here, but how does one go about posting a new topic ?
I canât see how that is done at all.
Thanks
I had the same question. According to Seeed Technical Support, you start a level 0, and need to browse Seeed forums until you get promoted to level 1.
Once you reach level 1, you will be able to post a topic. Thatâs the âbasicâ badge:
âThanks for sticking around and reading a few topics to learn what our community is about. New user restrictions have been lifted; youâve been granted all essential community abilities, such as personal messaging, flagging, wiki editing, and the ability to post multiple images and links.â
You will then see a new button â+New Topicâ
The whole point of a forum is usually to help with issues. I canât even post to ask for help, seems silly⌠you should at least have a beginner category for new people to at least ask simple seed questions until they are able to post elsewhere. I came here to ask a question to see if your hardware would work for my product idea prior to purchasing a bunch of them. If I canât even get any kind of pre-sales community interaction, that seems sketchy no?
Me too. Iâm just wandering around the forum aimlessly and replying here and there (like now !) just to work off my time or replies or reads or whatever the hell they are counting in the hope that I can soon ask a question.
I am also here posting in the hopes that I will be able to ask my beginner question soon 
I have selected the XIAO ESP32S3 for a project and just need to know if I can use serial over USB, and also use the pins labeled Tx and Rx for GPIO at the same time.
The getting started page is helpful, but not clear on this detail.
Reply points!
I found this on one of the messages. Seems we need to be Trust Level 1:
Get to trust level 1 byâŚ
- Entering at least 5 topics
- Reading at least 30 posts
- Spend a total of 10 minutes reading posts
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Ah thanks, thatâs good to know. I think Iâve replied 3 or 4 times to posts so nearly there !
Iâm trying to get an original V1.0 Respeaker unit going and Iâve got issues following the instructions, results didnât match the expected ones, so I want to reset everything but canât get rid of the âoverlayâ sd card file system thing.
Are there also forums where one can ask a question? I registrered because I wanted to ask a question, but there doesnât appear to be such a function for new members? Amateur hour.
I am still waiting do be âpromotedâ to question-asking privileges !
Iâve read a good few posts and posted half a dozen times but still no âAsk a questionâ or âNew topicâ button for me either.
!!! Iâve been promoted !!! This very morning, the sun is shining as well ! Things are looking great !
Still no ânew topicâ button thoughâŚ