5" HDMI 720x1280 not working

Have tried it on a desktop computer windows 10 64 bit, Laptop with Windows 10 , raspberry pi4 with raspberian buster and pine 64 with linux and andriod.
Made adjustments accoeding to use instructions with no results. Two or three images . Resolution and freq cannot be changed. SKU 104990442. No help from support.

Any unusual pictures? Let me check it for you.