I'm afraid I have not been able to duplicate this, tried various timebases, trigger types, etc. Might help if you describe in detail exact settings used such as timebase, trigger types, trigger levels (try auto trigger), any other functions active at the time such as trigger delay, decode modes, etc, as well as which channel you are turning the source signal on/off. Does this only happen when you FIRST engage A&B mode? After you re-engage can you still reproduce the issue by shutting off the source?ThomasCaspari wrote:When in "A&B" trigger mode, signal sometimes freezes (Ch.B) or zeroes (Ch.A). Solution is: leave "A&B" trigger mode and enter it again.
How to reproduce:
- input signal, e.g. wave out (easy to reproduce this way)
- cut input signal (for testing: set wave out to "OFF") and reactivate again
after a few tries (in quite some cases after first try) channel A shows flat line / channel B freezes display
Leave "A&B" trigger mode and enter it again: everything is fine again.
One possibility with V5.1 behaving like this could be memory allocation issues like the one when this version was loaded on HW 2.81. When loaded on earlier devices, for some reason the problems did not seem to exist, but it was not clear to me at the time why this was so. Odd triggering issues like this were typical with V5.1 loaded on HW 2.81. After working on the upcoming update (V5.2/V6.1) the same memory issues started creeping up on early devices. These have now been resolved, am in the process of finishing a chart mode update, and will be posting this shortly. If I don't find anything else in the meantime, I would suggest trying the next update to see if it fixes the problem.
V3.4 however did not have any memory allocation issues, so if this existed in that version, would point to something else, also tried another older device with the original V5.1 loaded and still could not duplicate this. Finally, you could try resetting the configuration by removing the WPT file (save it so you can return it to the device afterwards), corrupted config files can sometimes cause strange behavior.