I agree with you 1000% They would have a corner on the market if their software was at minimum tested, updated and maintained. Wishful thinking or sage business advice. They can decide.
I have put 6 months or more in the Xiao boards BLE and BLE Sense, That Nordic chip is very good…nRF52840. Great Boards as you say.
They seem to have too many items in the fire and it is starting to show. Great for prototypes but I would NEVER stake my product on it. too easy to roll your own now days. love the fitment though 
