WIO Terminal Windows COM PORT problem finding (flacky)

Test Date: 10 August 2020
WIO Terminal #1:
USB Composite Device x3
Port_#0003.Hub_#0008
Port_#0003.Hub_#0011
Port_#0004.Hub_#0009

These two show up when WIO Terminal was powered on:
Port_#0004.Hub_#0001
Port_#0004.Hub_#0011
This one shows up when sliding power twice quickly:
Port_#0004.Hub_#0011
Once it disappeared after about 10+ seconds
Still getting hot to touch!
Then turned WIO Terminal #1 on “normally” and only the following port showed up:
Port_#0004.Hub_#0011
(excluding the three existing devices)

WIO Terminal #2:
this port shows up:
Port_#0004.Hub_#0009(WIO Terminal #2 cool to the touch)

WIO Terminal #1 plugged back in:
Turned WIO Terminal #1 back on after #2’s test - #1 still hot
Tried to upload a sketch to #1 and get the same error no board found at COM(n), then
Opened Device Manager and found the following error/warning:
unknown USB device (Device descriptor request failed)

.