Hi,
Thank you for contacting me.
It was a gift from a friend.
The reason is that instead of the original software,
he installed software from a developer other than the manufacturer,
and when he turned the switch OFF and then ON to restart,
it froze on the startup screen.
He said that he couldn’t handle it himself,
so he would like to have it if you would like.
In other words, he broke it.
Probably a retailer through an agency.
930chan