Only support worse than fusion...bizarre support.

Checked the DHL tracking number as I was assured that my shipment would be at DHL today. Still no record of a shipment received.



Checked seeed order status. Nothing there either.





Starting to wonder if it will ever ship ???











Emails from seeed shipping and me

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Re: was wondering if this order will be shipping soon

Inbox

x

On Oct 10, 2018 at 11:15 AM mrkcass wrote:



hi,



was wondering if this order will be shipping soon. selected a fast shipping method in hopes that it might arrive this week.



below is order info;

  • mark cass
  • [SeeedStudio] Your order (readacted) has been confirmed.



    Seeed Customer Support Team via poweredby.uservoice.com

    Thu, Oct 11, 7:57 AM (1 day ago)

    to me, joey.(redacted), fan




    Dear Mark Cass,



    Your order (redacted) has been packed today and it will be shipped tomorrow. The tracking number is (redacted) via DHL.



    Due to we had a holiday from Oct 1st to Oct 7th, and many orders had not been shipped last week. So our logistics department has to handle these orders first. We are very sorry for the delay.



    For any further inquiry, feel free to reach out.



    Best Regards!


  • Seeed Customer Support Team



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