nRF52840 no upload, no bootmode, no folder, just red and blue led on

Hi there,

I hear the frustration and can totally understand, I’m surprised the vid & Pid are all Zero’s too… that is a new one. You gave it everything so it is perplexing to say the least. :thinking:

A return may be in order , tell them we worked with you on the support forum to grease the slide and get replacements.
Before you send them, try a different physical USB port on your computer please, then if at all possible another machine.
after a fresh reboot what does the Device manager say in the Drivers tab. I’m afraid without a Vid or Pid windows won’t know what to enumerate to.

FYI , ZADIG is great but you can mess up your system if your not careful, so go slowly using it.
If you had a J-Link device you could troubleshoot further but Not really the beginner or new user starting point for sure.

You have tried other cables also ? Something has got to be off configuration wise ? I fear you’ll get new units and the same situation might exist, hopefully NOT :crossed_fingers:

is the Windows updated?

HTH
GL :slight_smile: PJ :v:

Can you remove the com port from the device manager, reboot with Xiao connected (use a physically different USB port if possible) can you describe how your system is ? what type?