I have bricked Linkit 7688 duo



Hello,

Sincerely apologize for the inconvenience caused first!

We are deeply sorry for what you met and we can deliver a replacement to you.


OR we can refund the money to you. Considering that the refund procedure takes nearly 7-15 days, we also provide the alternative of a coupon of equivalent amount at $203.2, which can be used within 6 months towards purchase on Bazaar.

We are also happy to provide the refund if you prefer.

Please let us know your thoughts, and thank you for your support.

Please feel free to contact us if you have any questions. Thanks.

Please feel free to contact us if you have any questions. Thanks.



Best Regards!

Seeed Bazaar Customer Support Team
-----------------------------------------------


For order status, click here to inspect.
For order invoice, click here to download.
For any technical support, please post your questions to our forum.
-----------------------------------------------
Our hours are 9:30 AM- 6:30 PM GMT+8, Monday - Friday.



Hello,

Could you give us your order number or the item’s SKU that you bought?

We will appreciate for your help.


Best Regards!

Seeed Bazaar Customer Support Team
-----------------------------------------------


For order status, click here to inspect.
For order invoice, click here to download.
For any technical support, please post your questions to our forum.
-----------------------------------------------
Our hours are 9:30 AM- 6:30 PM GMT+8, Monday - Friday.

I took from your Indian distributor Fabtolab (
https://www.fabtolab.com/linkit-smart-duo?search=linkit). They have stock
kindly can you do something for me, Please ask your distributor to send me
two number of Linkit 7688 Duo quickly. I can’t waste my time more. I will
send the faulty unit back to them.

Also meanwhile I need some support from Seeds, for my product I want to
use 7688 not duo version (as it comes with 8-bit low profile MUC).

*My question : Is there any similar 7688 module that has SAMD21 MUC. If not
can I use 7688 non Duo version with external host controller like SAMD21. *

I am planning to have 7688 with ARM SAMD21G processor. I am going for
custom design board with 7688. Hope you understand.

Please reply soon. I am waiting for your reply
Regards
Suman Kumar Jha
Director (Technical Head)
Neuralarc Global Private Limited

14/2&4, Srinivasan Associates, Avinashi Road, Peelamedu,
Opp. to Tirupur Textile
Coimbatore - 641004
Mobile : 9620721960



Hello,

Thanks for your reply.

We are afraid that if the order wasn’t placed on our website, we cannot arrange the replacement for you. Please kindly contact the

Fabtolab customers support team and they will handle your case as soon as possible.

And for your technical question, we have forwarded it to our tech team. They will contact you once they are back to work tomorrow morning. Thank you for your patience and understanding.

Please feel free to contact us if you have any questions. Thanks.



Best Regards!

Seeed Bazaar Customer Support Team
-----------------------------------------------


For order status, click here to inspect.
For order invoice, click here to download.
For any technical support, please post your questions to our forum.
-----------------------------------------------
Our hours are 9:30 AM- 6:30 PM GMT+8, Monday - Friday.

I had requested FabtoLab for the replacement of one part. Kindly if you can
support and request them it will be great.

In my previous email, I asked about Linkit 7688 interfacing with SAMD21
MCU. I didn’t get any response. Kindly explain, can I use or not. Or I need
to select some other brand module.
Regards
Suman Kumar

I had requested FabtoLab for the replacement of one part. Kindly if you can
support and request them it will be great.

In my previous email, I asked about Linkit 7688 interfacing with SAMD21
MCU. I didn’t get any response. Kindly explain, can I use or not. Or I need
to select some other brand module.
Regards
Suman Kumar