About the Complaints and Suggestions category

Not sure where to put this, but I recently purchased a Coral USB accelerator and when I plug it in (to USB 3.0 ports on my PC, or Raspberry Pi 5 with 45W power supply, using the Coral supplied USB A-C cable) it doesn’t register as a USB device at all: lsusb shows no new entries when it is attached.

I have followed the directions at coral.ai/docs/setup/ but it’s as if the device I’m plugging in isn’t even there.

What comes next?

Thanks,