Hi, I placed my order for 20 PCB’s on the 3rd of feb 2014 but the status is still “PCB Processing”.
When will my order be ready for shipment, and is it possible to change my shipping method to a faster one?
Also, why don’t you respond to my email?
Hi
107452 is arrive at our office this morning(HK time)
we are packing the PCB for you now
Estimate shipping date:12~13 Feb
Sorry for the trouble cause ,Our supplier back to work 7 feb.2014 , pcb processing time is 5-7 business days
All pcb order placed during new year,the estimate delivery date:12 feb ~14 feb
Thank you!
Sue
The PLBs arrived at the end of february. I was very pleased with the quality of the PCBs and I got one extra for free. I will order again but please try to improve the communication to customers.
Hi
Very happy that hear your good news.
To make sure we handle and solve your problem ASAP,i offer ticket windows as below:
1）Customer Service（reply within 48 hours）：https://www.seeedstudio.com/depot/index.php?main_page=customer_service
2）Technical Support（reply within 48 hours）：https://www.seeedstudio.com/depot/index.php?main_page=support
Some network problem will cause your mail not arrive at us,if not received our ticket system email,please contact:
If you have PCB product and technical support,kindly contact :pcb@seeedstudio.com
Thank you!