"Reorder" button does not work.

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davidlee
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"Reorder" button does not work.

Post by davidlee » Fri Jan 25, 2019 11:55 pm

I would like to reorder a Fusion PCB job.
I click the "Reorder" button on the list of my previous orders.
A pop-up box allows me to change the Quantity.
I click the "Add to Cart" button.

Nothing appears in my cart.
My cart remains empty.

Help!
David

carmen.zheng
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Re: "Reorder" button does not work.

Post by carmen.zheng » Mon Jan 28, 2019 10:58 am

Hi David,

Thanks for the heads up and sorry for the inconvenience, there was a bug in the latest update but it should be fixed now. Would you mind trying again?

Thanks!

craig
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Re: "Reorder" button does not work.

Post by craig » Thu Apr 18, 2019 8:26 pm

I've had what sounds like the exact same problem the last several days. I tried from Chrome, FireFox, and IE and the "reorder" button is not working. The behavior in FireFox is slightly different in that pop up box for the quantity just spins when you click "Add to Cart". In the other browsers, the pop up goes away but with all three browsers nothing ever gets added to the cart. Chatting with support has not been productive so far.

Craig

carmen.zheng
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Posts: 90
Joined: Wed Apr 04, 2018 3:41 pm
Are you a staff member of seeedstudio?: yes
Which products/projects are your favorite?: PCB, PCBA, PCB Layout, 3D Printing, CNC Milling and more!
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Re: "Reorder" button does not work.

Post by carmen.zheng » Thu Apr 18, 2019 8:51 pm

Hi Craig,

Thanks for the heads-up, we'll have the IT team look into it and keep you updated. I have a little suspicion as to why it may be happening :geek:

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