Is support staff actually answering questions in here?

Grove is a modulated, ready-to-use tool set.
Much like Lego, it takes a building block approach to assembling electronics.

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bluedude
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Is support staff actually answering questions in here?

Post by bluedude » Wed Apr 04, 2012 4:28 pm

Hi,

Is anyone of the support staff actually answering questions in here?

Cheers,

leon_heller
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Re: Is support staff actually answering questions in here?

Post by leon_heller » Wed Apr 04, 2012 6:16 pm

Forums like this are usually intended for user-user communication. If you want a response from someone at Seeed, it might be best to contact them directly.

bluedude
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Re: Is support staff actually answering questions in here?

Post by bluedude » Fri Apr 06, 2012 2:27 am

Tried that too :-(

It is a shame that a company with such interesting products lacks major in documentation (certified components for Europe), support and pre-sales.

Very disappointed.

TOmeany
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Re: Is support staff actually answering questions in here?

Post by TOmeany » Fri Apr 13, 2012 12:25 am

without direct contact, I have found enough documentation of the products I have purchased on the website of SEEE. Especially in the wiki page of the product. Of course you need to have minimum knowledge in electronics and automation to understand very well.

regards

TOmeany
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Re: Is support staff actually answering questions in here?

Post by TOmeany » Fri Apr 13, 2012 12:26 am

and this I do not speak English very well

wsellars
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Re: Is support staff actually answering questions in here?

Post by wsellars » Wed Apr 25, 2012 5:34 am

I think their documentation is horrible for the kit I received. They said this is a 2012 kit, it came with NO INSTRUCTIONS and wiki instructions do not work with this kit. My kit is going back to the vendor, they can deal SeeedStudio.

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