Search found 32 matches

by liao
Mon Nov 25, 2013 8:11 pm
Forum: Fusion PCB/ PCBA Services
Topic: Unanswered questions!
Replies: 1
Views: 1825

Re: Unanswered questions!

Hey @ben23, Thanks for your interest on Seeed and post the question. Please allow me to clarify why we have so many unanswered questions in forum. 1. Technical Support Part You might know or not, we have special zone in each product page named "questions and answers". The questions about the product...
by liao
Mon Nov 25, 2013 7:48 pm
Forum: To Be Classified
Topic: Wiki wrong! - Temp and Humidity module
Replies: 2
Views: 2718

Re: Wiki wrong! - Temp and Humidity module

Hey @pjs.guernsey,

Sorry for the confusion caused. I already passed this suggestion to our product team and they will update it as soon as possible. Furthermore, I will notify our R&D team seriously check the documentation before publish it in future.

Thanks for your suggestion!

Leslie Liao
by liao
Mon Nov 25, 2013 7:37 pm
Forum: To Be Classified
Topic: Open parts library, 32768Khz crystal missing
Replies: 3
Views: 6320

Re: Open parts library, 32768Khz crystal missing

Hey @denys2,

Thanks for the suggestion! I will pass your suggestion to our R&D team. They are collecting the suggestion to OPL and plan for the update. Your suggestion will be very helpful!.

Leslie Liao
by liao
Mon Nov 25, 2013 7:32 pm
Forum: To Be Classified
Topic: Postage service lost your parcel? Seeed Studio won't help
Replies: 7
Views: 6925

Re: Postage service lost your parcel? Seeed Studio won't he

Hey guymcc, This is Leslie and I am the marketing director at Seeed. I am sincerely apologize for the inconvenience and bad customer service. Since it is close to the Christmas and too many parcels accumulated in carrier's warehouse waiting for shipping, the shipping time would be longer than normal...
by liao
Mon Oct 29, 2012 10:31 am
Forum: To Be Classified
Topic: Product has not arrived, no answer to emails...
Replies: 10
Views: 5374

Re: Product has not arrived, no answer to emails...

@iharris Sorry for the delay and week communication. Your order was in production. Could you please let me know which e-mail address you was connecting? pcb@seeedstudio.com is only for PCB files. Any inquiries about order should be sent to order@seeedstudio.com. I will check with team why they don't...
by liao
Thu Oct 18, 2012 10:59 am
Forum: To Be Classified
Topic: Product has not arrived, no answer to emails...
Replies: 10
Views: 5374

Re: Product has not arrived, no answer to emails...

@bcbass2989 Sorry for the week communication. For urgent/ important issue, please email order@seeedstudio.com directly. I checked your order just now. It was placed on August 20th and shipped on August 23th. The parcel arrived in US on September 14th and wasn't able to be delivered because of the wr...
by liao
Thu Oct 18, 2012 10:32 am
Forum: To Be Classified
Topic: Product has not arrived, no answer to emails...
Replies: 10
Views: 5374

Re: Product has not arrived, no answer to emails...

@eric19 My name is Liao and I am the market director at Seeed. We sincerely apologize for the inconvenience caused. I checked with the Customer Service team, and was informed you placed order #59242 on September 14th and it was completed on October 10th. There are 2 reasons lead to this unacceptable...
by liao
Wed Feb 29, 2012 3:26 pm
Forum: Fusion PCB/ PCBA Services
Topic: PCBs larger than 20cm
Replies: 4
Views: 3456

Re: PCBs larger than 20cm

frob wrote:Hi, i have a PCB design also a bit larger - 21.6 x 21.6 cm can is it still possible to do ?

Thanks
You can send your designs to pcb@seeedstudio.com before placing the order. And we will evaluate and get back to you if we can do it.
by liao
Sun Feb 19, 2012 3:15 pm
Forum: To Be Classified
Topic: Payment gateway
Replies: 2
Views: 7696

Re: Payment gateway

@ It would be great if you guys introduce another payment gateway for the store, with more options. My card somehow is not working with both the gateways. I am not able to use wiretransfer/direct banking too since the gateways don't support that. Is there any other gateway that you guys use other th...
by liao
Tue Feb 14, 2012 4:23 pm
Forum: Fusion PCB/ PCBA Services
Topic: Electronic case
Replies: 1
Views: 1502

Re: Electronic case

Hi there,

The case is discontinued. They supplier could restart the manufacturing unless get a large order(at least 5,000 as I know).