Search found 4 matches

by Cigarman
Mon Jul 02, 2012 1:18 am
Forum: DSO
Topic: Need help - Nano v2 not seen by Win7/64 PC
Replies: 7
Views: 5228

Re: Need help - Nano v2 not seen by Win7/64 PC

If you've tried multiple computers with different usb cables(short/long) and none of them recognize that you plugged in a "new" usb device then I believe your DSO Nano is at fault. Does the computer charges the Nano by showing USB on Nano display? Hi, sorry for the delay. I emailed QC, hope they ca...
by Cigarman
Thu Jun 28, 2012 10:27 pm
Forum: DSO
Topic: Need help - Nano v2 not seen by Win7/64 PC
Replies: 7
Views: 5228

Re: Need help - Nano v2 not seen by Win7/64 PC

I appreciate your time trying to help me, but I'm not inclined to open a new device to test it. 2 reasons, I feel it should be covered under warranty, and I'm not that experienced with board level diagnostics. Do you know who I can contact about a replacement?
Thanks.
by Cigarman
Thu Jun 28, 2012 7:07 am
Forum: DSO
Topic: Need help - Nano v2 not seen by Win7/64 PC
Replies: 7
Views: 5228

Re: Need help - Nano v2 not seen by Win7/64 PC

Hi, thanks for your reply. This is what I have been thinking too, since it does nothing on any computer. I need to know if it can be replaced and where to go for that sort of help. I bought this in January and never used it since I couldn't get the upgraded firmware loaded. Just got some time so I'm...
by Cigarman
Wed Jun 27, 2012 3:08 am
Forum: DSO
Topic: Need help - Nano v2 not seen by Win7/64 PC
Replies: 7
Views: 5228

Need help - Nano v2 not seen by Win7/64 PC

Hi everyone, I've been fussing with this device for too many hours, I'm about to toss it, you are my last hope! I've read about everything there is on loading the latest Benf firmware and think that this device is defective or the USB port is dead on it. After loading the latest software, booting th...