Search found 83 matches

by carmen.zheng
Tue Jan 29, 2019 10:03 am
Forum: Fusion PCB/ PCBA Services
Topic: Wrong PCB shipped
Replies: 1
Views: 317

Re: Wrong PCB shipped

Hello mfreymond, Thank you for reaching out, and sincere apologies for the mix-up. It seems the factory have either sent you the wrong boards or swapped the Gerber files with someone else's. Unfortunately, the whole factory has already gone off for the holidays so we have to wait until they get back...
by carmen.zheng
Mon Jan 28, 2019 10:58 am
Forum: Fusion PCB/ PCBA Services
Topic: "Reorder" button does not work.
Replies: 1
Views: 46

Re: "Reorder" button does not work.

Hi David,

Thanks for the heads up and sorry for the inconvenience, there was a bug in the latest update but it should be fixed now. Would you mind trying again?

Thanks!
by carmen.zheng
Thu Jan 24, 2019 10:30 am
Forum: Fusion PCB/ PCBA Services
Topic: Sharing project
Replies: 1
Views: 109

Re: Sharing project

2 words: Fusion Gallery! Sometime after placing an order successfully, you should have received an e-mail inviting you to participate in the Seeed Fusion Gallery. You can add a description, links, photos etc. and customers will be able to view your project and even order the boards directly from tha...
by carmen.zheng
Thu Jan 24, 2019 10:09 am
Forum: Fusion PCB/ PCBA Services
Topic: Number of Designes on PCB
Replies: 1
Views: 82

Re: Number of Designes on PCB

Hi Martin, This is Carmen from the Fusion team. That is a very good question and we understand that this is an annoying rule. However, it's not so much a "Fusion rule" but the standard pricing rule of the Chinese PCB industry. It can actually save you money for regular PCB orders, but when it comes ...
by carmen.zheng
Wed Jan 16, 2019 11:59 am
Forum: Complaints and Suggestions
Topic: no information about shipping
Replies: 1
Views: 817

Re: no information about shipping

Hi,

Thank you for letting us know, I have forwarded the case to the customer service team and they will get back to you as soon as possible,

Sincere apologies for the trouble! I hope it can be resolved soon,
by carmen.zheng
Wed Jan 16, 2019 9:48 am
Forum: Fusion Open Parts Library (OPL)
Topic: Shenzen OPL parts into the Kicad library
Replies: 1
Views: 447

Re: Shenzen OPL parts into the Kicad library

Hi Xavi, Thanks for your feedback. The latest KiCad revision for the Seeed OPL has been released to make it easier to integrate new Shenzhen OPL components but at the moment we don't have Shenzhen OPL library. We hope that we can build it up together as more people place PCBA orders. Please refer to...
by carmen.zheng
Thu Dec 27, 2018 8:10 pm
Forum: Fusion PCB/ PCBA Services
Topic: CAM and DRU Files for Eagle?
Replies: 1
Views: 116

Re: CAM and DRU Files for Eagle?

Hi Gion, The old CAM files are still on the How to Generate Gerber files from Eagle page. The DRC was taken down but I have included them both here. A few notes first, I recommend that you update to the latest Eagle version and use the built-in CAM files since they do resolve a few problems that wer...
by carmen.zheng
Wed Dec 26, 2018 6:35 pm
Forum: Fusion PCB/ PCBA Services
Topic: How to design PCB?
Replies: 1
Views: 362

Re: How to design PCB?

Hi Catherine,

Could you be a little more specific? I think the forums are not a great place for vague questions.
by carmen.zheng
Mon Dec 17, 2018 9:47 am
Forum: Fusion PCB/ PCBA Services
Topic: Arduino Bootloader for ATMega 328p
Replies: 1
Views: 138

Re: Arduino Bootloader for ATMega 328p

Hi jmk17, Thanks for your messaage, would you mind sending an e-mail with all the specifics (number of pieces, etc.) to our general support at fusion@seeed.cc? At the moment Functional testing is offered on a case by case basis. The team will need to review each case one by one in order to assess if...