Search found 90 matches

by carmen.zheng
Fri May 10, 2019 10:58 am
Forum: Fusion PCB/ PCBA Services
Topic: Assembly service for FFC/FPC connectors?
Replies: 1
Views: 483

Re: Assembly service for FFC/FPC connectors?

Hi gimpo,

Sorry for the late reply, I missed your message, that is fine, 1 component, 1 piece ~ we have a special team for small quantity orders so no problem!

Hope that helps!
by carmen.zheng
Thu Apr 18, 2019 8:51 pm
Forum: Fusion PCB/ PCBA Services
Topic: "Reorder" button does not work.
Replies: 3
Views: 593

Re: "Reorder" button does not work.

Hi Craig,

Thanks for the heads-up, we'll have the IT team look into it and keep you updated. I have a little suspicion as to why it may be happening :geek:
by carmen.zheng
Wed Apr 17, 2019 9:40 am
Forum: Fusion PCB/ PCBA Services
Topic: Order stock on processing
Replies: 3
Views: 583

Re: Order stock on processing

Hello root886, I don't seem to have received any messages from you, is your order still stuck or are we good? We're going to need a little more information to investigate. @dpinghu, your message doesn't really help the OP with his problem. Please refrain from randomly posting advertisements, thank y...
by carmen.zheng
Mon Apr 01, 2019 10:34 am
Forum: Fusion PCB/ PCBA Services
Topic: Order stock on processing
Replies: 3
Views: 583

Re: Order stock on processing

Hi root886,

Sorry for the inconvenience, I suspect this may be an e-mail issue. Could you PM me your order number or something for us to check?

Thank you very much for your patience and understanding,
by carmen.zheng
Wed Mar 20, 2019 4:43 pm
Forum: Fusion Open Parts Library (OPL)
Topic: ShenZhen OPL vs. Seeed OPL
Replies: 1
Views: 519

Re: ShenZhen OPL vs. Seeed OPL

Hi Felix! We briefly covered this topic in our PCBA Quick Questions FAQ . I have included the answer to your specific question below: Q. What is the difference between the Seeed and Shenzhen Open Parts Libraries? A. The Seeed OPL is part of Seeed's internal stock of components. We buy these in bulk ...
by carmen.zheng
Wed Mar 20, 2019 4:37 pm
Forum: Fusion PCB/ PCBA Services
Topic: Why 3× longer manufacturing with non-OPL parts?
Replies: 1
Views: 475

Re: Why 3× longer manufacturing with non-OPL parts?

Hi Felix, Thanks for bringing up this hot topic, we get this question asked quite often and by having it here we hope people needing to know can find the answer conveniently. Seeed OPL parts are local parts in our warehouse, we already have them in-stock and they practically next door to the assembl...
by carmen.zheng
Wed Mar 06, 2019 2:39 pm
Forum: Fusion PCB/ PCBA Services
Topic: Seeed's silkscreen markings
Replies: 1
Views: 436

Re: Seeed's silkscreen markings

Hi Nik, Sure, our customer service (fusion@seeed.cc) can forward a message to tell the engineers where to put the production code but it will be best to tell them just before you place the order, otherwise it may be too late to intervene by the time they get to your e-mail. Depending on what time yo...
by carmen.zheng
Tue Jan 29, 2019 10:03 am
Forum: Fusion PCB/ PCBA Services
Topic: Wrong PCB shipped
Replies: 2
Views: 1013

Re: Wrong PCB shipped

Hello mfreymond, Thank you for reaching out, and sincere apologies for the mix-up. It seems the factory have either sent you the wrong boards or swapped the Gerber files with someone else's. Unfortunately, the whole factory has already gone off for the holidays so we have to wait until they get back...
by carmen.zheng
Mon Jan 28, 2019 10:58 am
Forum: Fusion PCB/ PCBA Services
Topic: "Reorder" button does not work.
Replies: 3
Views: 593

Re: "Reorder" button does not work.

Hi David,

Thanks for the heads up and sorry for the inconvenience, there was a bug in the latest update but it should be fixed now. Would you mind trying again?

Thanks!
by carmen.zheng
Thu Jan 24, 2019 10:30 am
Forum: Fusion PCB/ PCBA Services
Topic: Sharing project
Replies: 1
Views: 428

Re: Sharing project

2 words: Fusion Gallery! Sometime after placing an order successfully, you should have received an e-mail inviting you to participate in the Seeed Fusion Gallery. You can add a description, links, photos etc. and customers will be able to view your project and even order the boards directly from tha...