Search found 94 matches

by carmen.zheng
Fri Aug 02, 2019 9:21 am
Forum: Fusion PCB/ PCBA Services
Topic: "Reorder" button does not work.
Replies: 7
Views: 1421

Re: "Reorder" button does not work.

Thank you!
by carmen.zheng
Thu Aug 01, 2019 2:22 pm
Forum: Fusion PCB/ PCBA Services
Topic: "Reorder" button does not work.
Replies: 7
Views: 1421

Re: "Reorder" button does not work.

Hi David, Thank you for the heads up but this problem should have been resolved the last time it was brought up. Could you give us some more information? I just tried it on Chrome and Edge and both are working fine. What browser are you using and what are you trying to reorder? Note that the reorder...
by carmen.zheng
Wed Jul 31, 2019 11:54 pm
Forum: Fusion PCB/ PCBA Services
Topic: Wrong PCB shipped
Replies: 4
Views: 1506

Re: Wrong PCB shipped

Hi Fahad, Thank you for your feedback. I've been following the case on the sidelines and I believe the issue and misunderstanding has largely been resolved. Just to clarify, since our system is not designed to accept customer provided components, we need to follow a precise set of steps and cooperat...
by carmen.zheng
Mon Jul 29, 2019 3:40 pm
Forum: Fusion Open Parts Library (OPL)
Topic: ShenZhen OPL vs. Seeed OPL
Replies: 3
Views: 1014

Re: ShenZhen OPL vs. Seeed OPL

Hi Cokreyan, Whoops, thanks for letting us know. It seems this component is currently out of stock in the Shenzhen OPL and so the pricing is coming from Digikey. But the Stock value is not updating for some reason. The IT guys are looking into it. In the meantime, I don't think we are going to get n...
by carmen.zheng
Fri May 10, 2019 10:58 am
Forum: Fusion PCB/ PCBA Services
Topic: Assembly service for FFC/FPC connectors?
Replies: 1
Views: 696

Re: Assembly service for FFC/FPC connectors?

Hi gimpo,

Sorry for the late reply, I missed your message, that is fine, 1 component, 1 piece ~ we have a special team for small quantity orders so no problem!

Hope that helps!
by carmen.zheng
Thu Apr 18, 2019 8:51 pm
Forum: Fusion PCB/ PCBA Services
Topic: "Reorder" button does not work.
Replies: 7
Views: 1421

Re: "Reorder" button does not work.

Hi Craig,

Thanks for the heads-up, we'll have the IT team look into it and keep you updated. I have a little suspicion as to why it may be happening :geek:
by carmen.zheng
Wed Apr 17, 2019 9:40 am
Forum: Fusion PCB/ PCBA Services
Topic: Order stock on processing
Replies: 3
Views: 834

Re: Order stock on processing

Hello root886, I don't seem to have received any messages from you, is your order still stuck or are we good? We're going to need a little more information to investigate. @dpinghu, your message doesn't really help the OP with his problem. Please refrain from randomly posting advertisements, thank y...
by carmen.zheng
Mon Apr 01, 2019 10:34 am
Forum: Fusion PCB/ PCBA Services
Topic: Order stock on processing
Replies: 3
Views: 834

Re: Order stock on processing

Hi root886,

Sorry for the inconvenience, I suspect this may be an e-mail issue. Could you PM me your order number or something for us to check?

Thank you very much for your patience and understanding,
by carmen.zheng
Wed Mar 20, 2019 4:43 pm
Forum: Fusion Open Parts Library (OPL)
Topic: ShenZhen OPL vs. Seeed OPL
Replies: 3
Views: 1014

Re: ShenZhen OPL vs. Seeed OPL

Hi Felix! We briefly covered this topic in our PCBA Quick Questions FAQ . I have included the answer to your specific question below: Q. What is the difference between the Seeed and Shenzhen Open Parts Libraries? A. The Seeed OPL is part of Seeed's internal stock of components. We buy these in bulk ...
by carmen.zheng
Wed Mar 20, 2019 4:37 pm
Forum: Fusion PCB/ PCBA Services
Topic: Why 3× longer manufacturing with non-OPL parts?
Replies: 1
Views: 699

Re: Why 3× longer manufacturing with non-OPL parts?

Hi Felix, Thanks for bringing up this hot topic, we get this question asked quite often and by having it here we hope people needing to know can find the answer conveniently. Seeed OPL parts are local parts in our warehouse, we already have them in-stock and they practically next door to the assembl...