Search found 74 matches

by carmen.zheng
Mon Dec 10, 2018 11:04 am
Forum: Complaints and Suggestions
Topic: Problem in Manufactured PCB and No Support (Fusion PCB)
Replies: 6
Views: 221

Re: Problem in Manufactured PCB and No Support (Fusion PCB)

Hi Alpay, Thank you for your patience, the quality assurance team have got back to me and they say that the vias are tented but the solder mask is just a little thin. This is within IPC-class 2 standards however and about 30% of boards will come out like this. For BGA via tenting, they suggest solde...
by carmen.zheng
Thu Dec 06, 2018 12:44 pm
Forum: Complaints and Suggestions
Topic: Problem in Manufactured PCB and No Support (Fusion PCB)
Replies: 6
Views: 221

Re: Problem in Manufactured PCB and No Support (Fusion PCB)

Thank you Alpay, these photos are much clearer but they raise some other questions. The difference between the two photos is obvious but you can also see the edge of the BGA pad opening between the via and pad. I have forwarded the case to the quality assurance engineers for a second opinion and the...
by carmen.zheng
Wed Dec 05, 2018 11:47 am
Forum: Complaints and Suggestions
Topic: Problem in Manufactured PCB and No Support (Fusion PCB)
Replies: 6
Views: 221

Re: Problem in Manufactured PCB and No Support (Fusion PCB)

Hello Alpay, Thank you for letting us know. I have checked our support system and it seems we haven't received any e-mails from you to our general support since the 2nd of November, which was regarding another issue. Could you PM me the e-mail address you sent them to? Also, regarding your problem w...
by carmen.zheng
Sat Nov 17, 2018 11:32 am
Forum: Fusion PCB/ PCBA Services
Topic: Gerber files in cart
Replies: 1
Views: 202

Re: Gerber files in cart

Hello youngc1! Sorry, but I am afraid we don't have this option at the moment. Ideally, we would like to introduce the feature for a file preview and this is something we are pushing for in the future. But for the time being, you could try placing the order and then cancel it immediately. Then we wi...
by carmen.zheng
Wed Nov 07, 2018 10:38 am
Forum: Fusion PCB/ PCBA Services
Topic: How to repair/replace PCB soldering plate
Replies: 2
Views: 1107

Re: How to repair/replace PCB soldering plate

Hi, I don't know if you managed to find a solution to this at all but I did see an informative video about PCB pad repair in general here: https://www.youtube.com/watch?v=vx50YtEC2S8 From the pictures alone, it's not completely clear but I am guessing the old SD card reader was ripped from the board...
by carmen.zheng
Thu Nov 01, 2018 3:37 pm
Forum: Fusion PCB/ PCBA Services
Topic: Aluminum PCB Capabilities Questions
Replies: 1
Views: 433

Re: Aluminum PCB Capabilities Questions

Hello Kdkirmse, The standard aluminum boards are single layer only. They are made of a bare aluminum substrate on the bottom, and a copper layer on top, separated by a dielectric layer in between. To have (plated) through holes (copper pads on both top and bottom layers) you would need double layer ...
by carmen.zheng
Mon Oct 29, 2018 9:45 am
Forum: Complaints and Suggestions
Topic: fusion pcb wrong nobody answers
Replies: 3
Views: 1502

Re: fusion pcb wrong nobody answers

Hello Pierre, I've checked the e-mail accounts and we didn't e-mails saying the messages were being blocked so that is strange, I have sent you a message including the PCB manufacturing files we have on record to both e-mail addresses, there are 13 files included in total. Let me know if they have b...
by carmen.zheng
Fri Oct 26, 2018 10:48 am
Forum: Interesting Projects
Topic: Nybble, (previously OpenCat) the open-sourced robotic kitten is on Indiegogo!
Replies: 0
Views: 1057

Nybble, (previously OpenCat) the open-sourced robotic kitten is on Indiegogo!

Meet Nybble, the world's cutest robotic kitten. You may know it as the top hackster.io project OpenCat, now creator Rongzhong Li is bringing a new mass manufacture friendly kitty, Nybble, to the masses in its first Indiegogo campaign. Nybble is even cuter and friendly than the original 3D printed ve...
by carmen.zheng
Fri Oct 26, 2018 9:30 am
Forum: Complaints and Suggestions
Topic: fusion pcb wrong nobody answers
Replies: 3
Views: 1502

Re: fusion pcb wrong nobody answers

Hello Pierre, We are sorry to hear of your of troubles with the service, but I have checked our support system and customer support responded to your messages on the 23rd, 24th, and 25th (GMT+8). Could you check your spam folders? Maybe it got lost in there. It seems there are two solder mask layers...