Search found 14 matches

by carmen.zheng
Mon Apr 23, 2018 1:20 pm
Forum: Fusion PCB/ PCBA Services
Topic: Dielectric height to 4layer pcb
Replies: 6
Views: 112

Re: Dielectric height to 4layer pcb

No problem!
by carmen.zheng
Mon Apr 23, 2018 1:19 pm
Forum: Fusion PCB/ PCBA Services
Topic: No product and no Communication
Replies: 9
Views: 244

Re: No product and no Communication

Sorry for the late response, it seems Linda has already got back to you. The boards are scheduled for completion on Wednesday. I have put your order on my watch list and can give you the tracking number once available.
by carmen.zheng
Wed Apr 18, 2018 2:03 pm
Forum: Seeed Fusion Service
Topic: Customer service issue
Replies: 1
Views: 42

Re: Customer service issue

Thanks for your message sfedorov, I have informed the support team to hunt down your e-mail. They will get back to you soon,
by carmen.zheng
Wed Apr 18, 2018 1:59 pm
Forum: Fusion PCB/ PCBA Services
Topic: Dielectric height to 4layer pcb
Replies: 6
Views: 112

Re: Dielectric height to 4layer pcb

The 4 layer stack-up shown in the links is for our standard non-impedance controlled fabrication process. Of course, if impedance control is selected, the engineers will modify the stack-up and traces accordingly to meet specified requirements.
by carmen.zheng
Wed Apr 18, 2018 1:34 pm
Forum: Fusion PCB/ PCBA Services
Topic: Delays and not support!
Replies: 5
Views: 97

Re: Delays and not support!

You're welcome,

The support team is under a bit of pressure from the orders coming in but they have been working overtime to keep on top of things, they'll catch up soon,
by carmen.zheng
Wed Apr 18, 2018 1:31 pm
Forum: Fusion PCB/ PCBA Services
Topic: No product and no Communication
Replies: 9
Views: 244

Re: No product and no Communication

Fab, and lol :D
by carmen.zheng
Mon Apr 16, 2018 6:46 pm
Forum: Fusion PCB/ PCBA Services
Topic: No product and no Communication
Replies: 9
Views: 244

Re: No product and no Communication

Hello Sam,

The PCBA team have got back to me and said they are waiting for a reply from you regarding an issue with the BOM. They have sent the message again. Would you mind checking? All the parts are in, so they can get them assembled in a jiffy

Thanks for your patience!
by carmen.zheng
Mon Apr 16, 2018 5:55 pm
Forum: Fusion PCB/ PCBA Services
Topic: Delays and not support!
Replies: 5
Views: 97

Re: Delays and not support!

Hello Yossi,

Your order 180319191002 was shipped on the 13th this month and should be clearing customs right now. It is a PCBA order so it takes around 25 working days but we got it in under 20.
by carmen.zheng
Thu Apr 12, 2018 3:10 pm
Forum: Fusion PCB/ PCBA Services
Topic: No product and no Communication
Replies: 9
Views: 244

Re: No product and no Communication

~investigating :geek: , as mentioned in the related post. Thank you for your patience!