Search found 11 matches

by sampattemore
Sat Apr 21, 2018 5:30 am
Forum: Fusion PCB/ PCBA Services
Topic: No product and no Communication
Replies: 9
Views: 243

Re: No product and no Communication

Carmen? please reply. I haven't seen any movement on the order and I am still not convinced that it wouldn't be quicker to place a last minute order with another manufacturer.
by sampattemore
Thu Apr 19, 2018 11:19 am
Forum: Fusion PCB/ PCBA Services
Topic: No product and no Communication
Replies: 9
Views: 243

Re: No product and no Communication

Hi Carmen, It has been a few days, can you please provide an update on this order?
Regards
by sampattemore
Mon Apr 16, 2018 9:12 pm
Forum: Fusion PCB/ PCBA Services
Topic: No product and no Communication
Replies: 9
Views: 243

Re: No product and no Communication

Hi Carmen, yes they sent me 4 identical emails a couple of hours ago. I have replied to them. Thank you
by sampattemore
Mon Apr 16, 2018 6:50 am
Forum: Fusion PCB/ PCBA Services
Topic: No product and no Communication
Replies: 9
Views: 243

Re: No product and no Communication

Hi Camen,
Any news yet? I will place the order with another vendor I I dont hear from you by the end of the day. And I should let you know, to reduce my risk, this will mean placing all of my future orders with another vendor.

Regards
by sampattemore
Sat Apr 14, 2018 7:10 am
Forum: Fusion PCB/ PCBA Services
Topic: Delays on PCBA service?
Replies: 8
Views: 4623

Re: Delays on PCBA service?

Hi Carmen,
Thanks for the reply. I gathered that from the one email that I got but they haven't told me what the issue was nor how much of a delay it would cause.
All I need enough information to decide whether I should place the order with another supplier or not.
by sampattemore
Sat Apr 14, 2018 7:06 am
Forum: Fusion PCB/ PCBA Services
Topic: Delays and not support!
Replies: 5
Views: 97

Re: Delays and not support!

Can I ask what you plan to do? Also could you please post back here when they finally contact you?
by sampattemore
Sat Apr 14, 2018 7:05 am
Forum: Fusion PCB/ PCBA Services
Topic: Delays and not support!
Replies: 5
Views: 97

Re: Delays and not support!

Hi, I am in the same boat, I placed my order before the Chinese New Year, I figured that it would be delayed by a couple of weeks because of the CNY but it is still in production and no-one will reply to my emails or support tickets. All they need to say is "sorry there has been a delay in productio...
by sampattemore
Fri Apr 13, 2018 3:30 am
Forum: Fusion PCB/ PCBA Services
Topic: No product and no Communication
Replies: 9
Views: 243

Re: No product and no Communication

Thank you very much, any communication would be great, I have sent about a dozen emails and support form but am being stonewalled.
by sampattemore
Thu Apr 12, 2018 9:41 am
Forum: Fusion PCB/ PCBA Services
Topic: No product and no Communication
Replies: 9
Views: 243

No product and no Communication

I have an order (about $500 US) that I originally placed before the Chinese new year, it was cancelled for some unknown reason so I placed it again on 26/02/18 (more than 6 weeks ago). I got in contact with someone from Seeed (after multiple attempts using the Support facility on the website) they p...
by sampattemore
Wed Apr 11, 2018 9:02 am
Forum: Fusion PCB/ PCBA Services
Topic: Delays on PCBA service?
Replies: 8
Views: 4623

Re: Delays on PCBA service?

Not good enough is it? When did you place your order? I was never asked for more money or anything like that, I just can't understand this cone of silence. In the past, I have always been pretty happy with Seeed and have recommended them to literally dozens of people, but I might am soon to renege o...